Right of withdrawal
As a consumer (any natural person who concludes a legal transaction for purposes that cannot be assigned to either that person’s commercial or self-employed activity) you have the following statutory right to withdraw from the contract. If you are a business person within the meaning of Section 14 German Civil Code [Bürgerliches Gesetzbuch (BGB)] and you are carrying out your commercial or self-employed activity at the time you conclude the contract, this right of withdrawal does not apply:
Instructions on withdrawal
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period will expire after fourteen (14) days from the day on which you or a third party, other than the carrier, indicated by you takes physical possession of the goods. To exercise the right of withdrawal, you must inform us
pjur goup Luxembourg S.A.
87, Esplanade de la Mosselle
Phone: +352 748989
Fax: +352 748990
of your decision to withdraw from this contract by submitting an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form though this is not obligatory. To meet the withdrawal deadline, all you need to do is to send your notice concerning your wish to exercise your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will refund to you all payments we have received from you, including the costs of delivery (with the exception of any additional costs resulting from you choosing a type of delivery that deviates from the least expensive type of standard delivery offered by us), immediately and no later than fourteen (14) days from the day on which we are informed about your decision to withdraw from this contract. We will refund the amount using the same means of payment as you used for the initial transaction, unless another form of payment is expressly agreed with you; under no circumstances will you incur any fees as a result of this refund. We may withhold a refund until you have returned the goods to us or you can provide proof that you have returned the goods, whichever comes first. You must return or hand over the goods to us immediately and no later than fourteen (14) days from the day on which you inform us that you are withdrawing from this contract. The deadline is met if you return the goods before the period of fourteen (14) days has expired. You will bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
– To: pjur group Luxembourg S.A., 87, Esplanade de la Moselle, 6637 Wasserbillig, Phone: +352 74 89 89, Fax: +352 – 748990, E-mail: info[at]pjur.com.
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service*
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if submitting this form as a printout on paper)
(*) Delete as appropriate.
Starting from 13 June 2014, the European Consumer Rights Directive 2011/83/EU applies for consumer rights in all EU member states.
In connection with the right of revocation in "long-distance sales transactions" regulated in the Directive, e.g. for online business, we call attention to the fact that all pjur® products are furnished with a tamper-evident seal.
Every individual bottle is wrapped in a transparent sleeve film or sealed by a tamper-evident security box. If this seal or tamper-evident closure is damaged or removed, the product may no longer be returned.
pjur group Luxembourg S.A.